Job Opportunities at ipNX Nigeria Limited - Apply
Posted on: 18 January, 2018Deadline: 30 April, 2018
ipNX is an integrated info-communications company focused on providing every person, every home and every business in Nigeria with world-class information, communication and entertainment services.
Contents
- Open Jobs
- System Administrator
- Network Management Engineer
- Business Analyst
- Senior ipNX Technical Support Engineer
- ipNX Technical Support Engineer (i-TAC Engineer)
- System Analyst/Developer - BPM, BI & Data Analytics
- System Analyst/Developer - OSS/BSS
- Network Implementation/Support/Integration Engineer
- Marketing Communications Executive
- Territory Manager, Island
- Team Lead, Strategic Accounts
- Retail Sales Manager
- Account Manager
- NMS Engineer - Software Development
- Product Analyst
System Administrator
- Job TypeFull Time
- QualificationBA/BSc/HND
- LocationLagos
- Job FieldICT / Computer
Job ID: 38
Department: Information Systems and Technology
Job Function: System Administration
Reporting to: Head, Information Systems & Technology
Purpose of the Job
Department: Information Systems and Technology
Job Function: System Administration
Reporting to: Head, Information Systems & Technology
Purpose of the Job
- Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure to enable continuing innovation within the infrastructure
Expected Key Results (Detailed KPIs):
- Administer server’s infrastructure in accordance with standards and project/operational requirements
- Identify and promote best systems administration practices and patterns
- Perform continuous system monitoring
- Provide Tier II/other support
- Participate in disaster recovery planning and testing
- Identify approaches that leverage our resources and provide economies of scale
Educational Qualifications & Functional Skills
- Minimum 2.1/Upper Credit Bachelor's degree or equivalent Engineering or Information Technology or Computer Science
- Systems Administrative role in Linux environment
- Previous years of experience working in ISP environment
Work Experience:
- Experience in Linux and monitoring system environment
- Sound understanding and extensive experience in SNMP. TR-069 and network management
- Experience in Perl, PHP, and Python
Other Requirements:
- Customer Focus
- Tech savvy
- Action orientation
- Drive results
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self Development
- Nimble Learning
go to method of application below»
Network Management Engineer
- Job TypeFull Time
- QualificationBA/BSc/HND
- LocationLagos
- Job FieldICT / Computer
Job ID: 17
Location: Isaac John, Ikeja GRA, Lagos
Department: Group Infrastructure Unit
Job Function: Network Management
Reporting to: Head, Monitoring and Command Centre
Purpose of the Job
Location: Isaac John, Ikeja GRA, Lagos
Department: Group Infrastructure Unit
Job Function: Network Management
Reporting to: Head, Monitoring and Command Centre
Purpose of the Job
- To monitor the network 24*7, providing support for management and efficient configuration of systems that are used for monitoring and service feasibility, ensuring appropriate design and notification are provided in line with the requirement of the user departments.
Expected Key Results (Detailed KPIs):
- Application development
- Network Monitoring
- Escalation
- Network Operations
- Server/Application Administration
- Network Device backup
- Dashboard development
- Reporting
Educational Qualifications & Functional Skills
- University Degree in Engineering
- Professional Qualification (CCNA, ITIL, LPIC/CompTIA, etc.) an added advantage.
- Ability to leverage technology to develop and enhance functional competencies
- Database Management – Mysql, MSSQL, PostgreSQL, Oracle.
- Knowledge of networking and network monitoring/management.
- Knowledge and experience with various web technologies.
- Open Source software customization.
- Knowledge of current IT trends and technologies in software development.
- Ability to learn new things quickly.
Work Experience:
- Experience in Linux and monitoring system environment
- Sound understanding and extensive experience in SNMP. TR-069 and network management
- Experience in Perl, PHP, and Python
Other Requirements:
- Customer Focus
- Tech savvy
- Action orientation
- Drive results
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self Development
- Nimble Learning
go to method of application below»
Business Analyst
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 years
- LocationLagos
- Job FieldSales / Marketing / Business Development
Job ID: 24
Location: Lagos
Department Network Services Divison
Function: Business Development
Reporting to: Head, NSD
Travel Frequency: Rarely
Purpose of the Job
Location: Lagos
Department Network Services Divison
Function: Business Development
Reporting to: Head, NSD
Travel Frequency: Rarely
Purpose of the Job
- The Business Analyst is responsible for analyzing business processes within the company and recommending projects to improve the effectiveness of those processes. Understand the structure, policies, and operations of the division’s service delivery operations.
- Interface with the customers to understand their requirements. Bridge the gap between the business problems and the technology solutions. Business performance analysis.
Expected Key Results (Detailed KPIs):
- Business Scope and Specification Management
- Conduct feasibility studies, from a technological and organizational perspective, and document findings
- Complete cost-benefit analysis on implementing changes to business processes, products or business unit structure
- Document ‘as is’ and ‘to be’ processes and describe the changes required to migrate to the ‘to be’ capability.
- Contribute to developing business cases to quantify current costs to serve; investment in project; and return on investment
- Market Assessment and Competitive Analysis
- Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets.
- Ensures compliance with ipNX values, policies and standards, and ensures compliance will all local statutory requirements.
Educational Qualifications & Functional Skills
- B.Sc in Engineering, Computer Science, Marketing, Sales or related disciplines
- Understanding Communications Network, Experience in a b2b, B2C sales environment; consistent track record of success in achieving product effectiveness and customer experience targets.
- Demonstrates a high level of organization and quality with Multitasks efficiency & priority setting.
- Good Microsoft office suite competence, CRM competence, including Visio
- Exemplary communication skills - both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.
Work Experience:
- At least 3 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management
- Must demonstrate interpersonal capabilities
- Must demonstrate ability to model data and processes, experience in implementing process change and producing supporting documentation, documenting and executing test scripts experience, experience in writing business functional and non-functional requirements documents and business cases.
- Understanding of user needs and a business outcome approach. Experience in use case documentation.
Other Requirements:
- Customer Focused
- Action oriented
- Result Driven
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self-Development
- Ensures Accountability
- Develops Talent
- Drives Engagement
- Drives Vision & Purpose
- Excellent Decision Quality.
go to method of application below»
Senior ipNX Technical Support Engineer
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience4 years
- LocationLagos
- Job FieldICT / Computer
Job ID: 28
Department: Network Services Divison
Department: Service Assurance
Function: Technical Support
Reporting to: Service Assurance Manager
Travel Frequency: Seldom
Purpose of the Job (Brief)
Department: Network Services Divison
Department: Service Assurance
Function: Technical Support
Reporting to: Service Assurance Manager
Travel Frequency: Seldom
Purpose of the Job (Brief)
- Provide advanced (2nd) level off-site technical support for all ipNX services: Data connectivity, Internet services, and Voice services etc. To consistently provide a high level of excellent customer service and support ensuring customers satisfaction.
Expected Key Results
- Incident Management (Complex/advance Call Resolution)
- Prompt Response to inbound calls and emails
- Timely Escalation/feedback to relevant units.
- Preparing Technical Reports
Educational Qualifications & Functional Skills
- (B.Sc/B.Eng) Computer Science/Computer Engineering /Electrical-Electronics Engineering CCNP
- Advanced level knowledge of telecommunications, IP design, and implementation skills, & in-depth knowledge of IP Network.
- Ability to find the solution to complex network problems through creative thinking, analytical reasoning and past experiences along with available resources and information.
- Resourceful team player who excels at building trusting relationships with customers and colleagues
- Innovative problem-solver who can generate workable solutions and resolve complaints.
- Excellent business communication skills both verbal and written.
Work Experience:
- Internetworking Voice and Data Advanced VoIP Protocol Analysis andTroubleshooting, TCP/IP Protocol Analysis and Troubleshooting, Linux and Windows operative systems
- A hands-on experience with the following is a must: IP Routing, MPLS, BGP, QOS, VPN technologies both layer 2 and 3.
- At least 4 years work experience in similar role.
- Knowledge and experience with network security (IPSec Firewalls) is desirable.
- Experience with Wireless Point-to-Point and Point-to-Multipoint technologies is desirable
- Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organisations
Other Requirements:
- Customer Focus
- Tech savvy
- Action orientation
- Drive results
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self Development
- Nimble Learning
go to method of application below»
ipNX Technical Support Engineer (i-TAC Engineer)
- Job TypeFull Time
- QualificationBA/BSc/HND
- LocationLagos
- Job FieldICT / Computer
Job ID: 22
Department: Network Services Divison
Function: Technical Support
Reporting to: Service Assurance Manager
Travel Frequency: Seldom
Purpose of the Job
Department: Network Services Divison
Function: Technical Support
Reporting to: Service Assurance Manager
Travel Frequency: Seldom
Purpose of the Job
- Provide first level off-site technical support for all ipNX services: Voice, Data connectivity, Internet services, WiMAX services etc. To consistently provide a high level of excellent customer service and support ensuring customers satisfaction.
Expected Key Results (Detailed KPIs)
- Incident Management (First Call Resolution)
- Prompt Response to inbound calls and emails
- Follow up on unresolved complaint/ open tickets to closure
- Timely Escalation/feedback to relevant units.
- Preparing Technical Reports
Educational Qualifications & Functional Skills
- (B.Sc/B.Eng) Computer Science/Computer Engineering /Electrical-Electronics Engine Engineering
- CCNA, CCNP (Desired)
- Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.
- Excellent business communication skills both verbal and written.
Work Experience:
- A hands-on experience with the following is a must: IP Routing, MPLS, QOS, VPN.
- Knowledge and experience with network security (IPSec Firewalls) are desirable.
- Experience with Wireless Point-to-Point and Point-to-Multipoint technologies is desirable
- Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organizations
Other Requirements:
- Customer Focus
- Tech savvy
- Action orientation
- Drive results
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self Development
- Nimble Learning
go to method of application below»
System Analyst/Developer - BPM, BI & Data Analytics
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience2 years
- LocationLagos
- Job FieldICT / Computer
Job ID: 39
Department: Information Systems and Technology
Function: System Analysis and development
Reporting to: Head, Information Systems & Technology
Travel Frequency: Occasional
Purpose of the Job
Department: Information Systems and Technology
Function: System Analysis and development
Reporting to: Head, Information Systems & Technology
Travel Frequency: Occasional
Purpose of the Job
- Primary responsibility to provide systems analysis, integration and java programming support for corporate initiatives on business intelligence, data analytics and business process automation using jBPM.
Expected Key Results:
- Develop and build applications and business process automation tools
- Ensure feasibility and usefulness of projects
- Reporting
Educational Qualifications & Functional Skills
- Minimum 2.1/Upper Credit Bachelor's Degree in Computer Science, Computer Engineering, or Computer Information Systems or related field or a combination of related experience and education.
Work Experience:
- 2+ years of experience in Java development
- Hands on experience in designing and developing applications using Java EE platforms
- Experience with various open source SQL/Non-SQL databases - MySQL, Postgres, etc
- Experience defining & modeling BPMN 2.0 based Business processes on jBPM platform, a big advantage
- Demonstrated experience developing database- driven web applications using PHP, Python, Ruby on Rails, or Perl, a plus
- Experience in the Spring Framework and working knowledge of HTML5, CSS 3, JavaScript, AJAX
- Experience with Apache/tomcat
- Experience on Web Services development including (REST/SOAP, WSDL/XML, and JSON)
- Strong integration skills
- Experience working in a multi-platform (LINUX, Mac-OS and Windows) environment. Experience working with version control systems (Subversion, Git)
Other Requirements:
- Strong team player
- Ability to mentor less experienced engineers
- Solid problem solver
- Ability to quickly learn and apply new tool sets, technology and concepts
- Proven ability to organize, prioritize, and manage multiple projects effectively, deal with changing priorities, and to meet deadlines in a rapidly changing, fast-paced environment
- Effective communication and interpersonal skills to present information and ideas clearly and succinctly and to explain various application software and hardware to end users.
go to method of application below»
System Analyst/Developer - OSS/BSS
- Job TypeFull Time
- QualificationBA/BSc/HND
- LocationLagos
- Job FieldICT / Computer
Job ID: 40
Department: Information Systems and Technology
Function: System Analysis and development
Reporting to: Head, Information Systems & Technology
Travel Frequency: Occasional
Purpose of the Job
Department: Information Systems and Technology
Function: System Analysis and development
Reporting to: Head, Information Systems & Technology
Travel Frequency: Occasional
Purpose of the Job
- Primary responsibility for the development and support of the OSS/BSS platform and its integration with other systems and applications.
Expected Key Results
- Develop and build software and applications
- Ensure feasibility and usefulness of projects
- Reporting
Educational Qualifications & Functional Skills
- Minimum 2.1/Upper Credit Bachelor's Degree in Computer Science, Computer Engineering, or Computer Information Systems or related field or a combination of related experience and education.
Work Experience:
- Hands-on experience with Perl programming, Linux, Postgres RDBMS, and Apache web server required
- Demonstrated experience developing database- driven web applications using PHP, Python, Ruby on Rails, or Java, a plus
- Previous experience in Telco OSS/BSS software, such as Freeside and FreeRadius, a big advantage
- Experience with user experience software development using JavaScript including libraries such as JQuery, XML, CSS3.0 (with dynamic, responsive web design with mobile devices), and other related UI technologies (HTML5, Flash)
- Strong integration skills
- Good understanding of web application development using HTTP REST, software standards, software development life cycle and methodologies
- Knowledge of software development process, quality control, and impact assessment
- Demonstrated knowledge in mobile platforms, internet technologies and user interface
- Experience working in a multi-platform (LINUX, Mac-OS and Windows) environment. Experience working with version control systems (Subversion, Git)
Other Requirements:
- Strong team player
- Ability to mentor less experienced engineers
- Solid problem solver
- Ability to quickly learn and apply new tool sets, technology and concepts
- Proven ability to organize, prioritize, and manage multiple projects effectively, deal with changing priorities, and to meet deadlines in a rapidly changing, fast-paced environment
- Effective communication and interpersonal skills to present information and ideas clearly and succinctly and to explain various application software and hardware to end users
go to method of application below»
Network Implementation/Support/Integration Engineer
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 years
- LocationLagos
- Job FieldICT / Computer
Job ID: 16
Location: Isaac John, Ikeja GRA, Lagos
Department: Group Infrastructure Unit
SubDepartment: Network Infrastructure Unit
Directly reports to: Head Operations & Maintenance(WEST)
Directly supervises: IT, Corp Members, Outside Plant and riggers
Travel Requirements: Occasional
Staus: Permanent
Work Schedule: 8-5
Supervisory Responsibilities
Location: Isaac John, Ikeja GRA, Lagos
Department: Group Infrastructure Unit
SubDepartment: Network Infrastructure Unit
Directly reports to: Head Operations & Maintenance(WEST)
Directly supervises: IT, Corp Members, Outside Plant and riggers
Travel Requirements: Occasional
Staus: Permanent
Work Schedule: 8-5
Supervisory Responsibilities
- Coordinating of IT, NYSC Corp members, Outside Plant Technicians and Riggers to ensure day to day engineering operations (implementation and support).
Responsibilities
- Provide technical expertise and leadership in the area of IP network design, implementation, optimization, and maintenance to support voice, data and/or video networks in differing stages of development.
- Identify and implement equipment and solutions for creating and supporting IP networks for a variety of environments that require the use of wired and wireless transmission technologies.
- Work closely with related departments, partners, and Vendors to deliver high quality and reliable network performance.
- Evaluate user needs, systems, and new technologies to recommend the most effective communication and transmission systems.
- Research and evaluate network/systems, performance capacity, and compatibility with existing systems. Install, configure, maintain, and support network equipment and network operating systems (e.g., routers, bridges, servers, switches, and/or port connectors).
- Recommend and modify network configuration to improve efficiency and cost effectiveness.
- Configure network and/or third party software application programs to provide improved response time and/or quality.
- Recommend network database policies and procedures.
- Ensure that the network is fully operational and appropriately integrated for access with other systems.
- Analyze and monitor network activity to ensure optimal network operation.
- Monitor network traffic, usage, and performance.
- Run diagnostics to forecast performance thresholds.
- Perform analysis of network efficiency, traffic routing and troubleshoot network/system failures.
Qualifications
- Academic: B.Eng Computer Engineering, BEng Electrical Electronics or any IT related degree.
- Professional: CCNA (Cisco Certified Network Associate) CCNP (Cisco Certified Network Professional)
- Experience: 3 Years and above
Competence
Skills:
Skills:
- Good LAN/WAN network design and implementation skills.
- Ability to solve complex problems in the shortest available time using honed analytical skills.
- Good interpersonal skills with customers, vendors, and members of team.
Knowledge:
- Design and analytical troubleshooting of LAN, WAN network and Internet data architecture with good knowledge of routing protocols (EIGRP, OSPF, RIP etc).
- Good knowledge of installation and configuration of core network devices and its relevant integration to the network (LAN, MAN & WAN).
- Ability to use network monitoring/optimization devices (software/hardware) to proffer solutions to network related problem and optimize network performance where necessary.
- Understanding of the base station power supply (DC and AC) architecture and interconnectivity of relevant power devices/components.
- A hands-on experience with the following is a must: IP Routing, MPLS, QOS, VPN.
- Knowledge and experience with network security (IPSec Firewalls) is desirable.
- A hand on experience with OSPF and BGP is desirable.
- Experience with Wireless Point-to- Point and Point-to- Multipoint technologies is desirable
- Must be able to follow multiple simultaneous projects to completion with minimal supervision.
- Experience with leading inter- departmental negotiations, consensus building to reach common technical solutions.
Personal Attributes:
- Hardworking and Tenacious.
- Performance driven.
- Sharp analytical and logical reasoning.
- Work effectively with my own initiative with minimal supervision and also as a part of a team.
- Good customer relations
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Marketing Communications Executive
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience2 years
- LocationLagos
- Job FieldMedia / Advertising / Branding
Job ID: 37
Department: Marketing
Function: Marketing Communications
Reporting to: Executive Director, Corporate Services
Travel Frequency: TBD
Purpose of the Job (Brief)
Department: Marketing
Function: Marketing Communications
Reporting to: Executive Director, Corporate Services
Travel Frequency: TBD
Purpose of the Job (Brief)
- The marketing communications executive is involved in developing marketing activities to promote a product, service or idea. It involves planning, advertising, public relations, research and event organization.
Expected Key Results
Networking:
Networking:
- Organizing and attending events such as conferences, seminars, receptions and exhibitions.
- Liaising with a range of stakeholders including customers, colleagues, suppliers and agencies.
- Communicating with target audiences and managing customer relationships.
- Maintaining media relations.
Market Research:
- Evaluating marketing campaigns.
- Arranging the effective distribution of marketing materials.
- Contributing to, and developing, marketing plans and strategies.
Budget:
- Managing marketing budget.
- Develop an annual marketing plan in conjunction with the regional sales departments. This should detail the year’s activity to meet agreed company objectives.
- To deliver all marketing activities within the agreed budget.
Reporting & Database Management:
- Maintaining and updating databases.
- Creative Design.
- Writing and proofreading.
- Organizing photo-shoots.
Digital Marketing:
- Create and upload copy and images for the organization’s website.
- Contribute to company and industry blogs and manage e-communications.
- Keep up to date with current digital trends.
- Participating in general marketing activities.
Educational Qualifications & Functional Skills
- Minimum 2.2/Upper Credit B.Sc./ HND degree in Marketing, Mass Communications, Business Administration and other Social Science related courses.
- Masters in Marketing is an added advantage.
Work Experience:
- 2years experience relevant experience
Other Requirements:
- Customer Focus
- Tech savvy
- Action orientation
- Drive results
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self-Motivation
- Nimble Learning
- Attention to detail and accuracy
- Customer Relationship Management
- Ability to work on many projects at once
- Ability to be a Team player
- Business-related computer skills including knowledge with PowerPoint, Excel and Word
- Excellent communicator with ability to influence and persuade across all levels of the organization
go to method of application below»
Territory Manager, Island
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience5 years
- LocationLagos
- Job FieldSales / Marketing / Business Development
Job ID: 33
Department: Network Services Divison
Function: Business Development
Reporting to: Head, Corporate Sales
Travel Frequency: Rarely
Purpose of the Job
Department: Network Services Divison
Function: Business Development
Reporting to: Head, Corporate Sales
Travel Frequency: Rarely
Purpose of the Job
- The Territory Manager is responsible for protecting revenue, securing new revenue within ipNX’s existing clients’ portfolio of as well as seeking / hunting out new clients & businesses within the assigned territory.
- The role ensures an excellent client experience / service delivery satisfaction at all times and works in collaboration with the account teams to ensure smooth transition of accounts into the business.
- The territory manager manages and oversee account managers working within the given territory.
Expected Key Results :
- Achieve set revenue growth.
- Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
- Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets.
- Ensures compliance with ipNX values, policies and standards, and ensures compliance will all local statutory requirements.
Educational Qualifications & Functional Skills
- B.Sc in Engineering, Computer Science, Marketing, Sales or related disciplines
- Understanding communications Network, Experience in a b2b, B2C sales environment; consistent track record of success in achieving product effectiveness and customer experience targets.
- Demonstrates a high level of organization and quality with Multitasks efficiency & priority setting.
- Good Microsoft office suite competence, CRM competence, including Visio
- Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.
Work Experience:
- At least 5 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management
- Must demonstrate interpersonal capabilities
- Other Requirements:
- Customer Focused
- Understanding of Strategic Accounts
- Action oriented
- Result Driven
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self-Development
- Ensures Accountability
- Develops Talent
- Drives Engagement
- Drives Vision & Purpose
- Excellent Decision Quality.
go to method of application below»
Team Lead, Strategic Accounts
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience5 years
- LocationLagos
- Job FieldSales / Marketing / Business Development
Job ID: 26
Department: Network Services Divison
Function: Business Development
Reporting to: Head, NSD
Location: Global
Travel Frequency: Rarely
Purpose of the Job
Department: Network Services Divison
Function: Business Development
Reporting to: Head, NSD
Location: Global
Travel Frequency: Rarely
Purpose of the Job
- The Team Lead, Strategic Account is responsible for protecting revenue, securing new revenue within ipNX’s existing clients’ portfolio of as well as seeking/hunting out new clients & businesses within the assigned Strategic account sub-portfolio.
- The role ensures an excellent client experience/service delivery satisfaction at all times and works in collaboration with the account teams to ensure a smooth transition of accounts into the business.
Expected Key Results (Detailed KPIs)
- Achieve set revenue growth.
- Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
- Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets.​
- Ensures compliance with ipNX values, policies, and standards, and ensures compliance will all local statutory requirements.
Educational Qualifications & Functional Skills
- B.Sc Engineering / Computer Science / Marketing / Sales / related disciplines
- Understanding Communications Network, Experience in a b2b, B2C sales environment; consistent track record of success in achieving product effectiveness and customer experience targets. Demonstrates a high level of organization and quality with Multitasks efficiency & priority setting.
- Good Microsoft office suite competence, CRM competence, including Visio
- Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.
Work Experience:
- At least 5 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management
- Must demonstrate interpersonal capabilities and leadership.
Other Requirements:
- Customer Focused
- Understanding of Strategic Accounts
- Action oriented
- Result Driven
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self-Development
- Ensures Accountability
- Develops Talent
- Drives Engagement
- Drives Vision & Purpose
- Excellent Decision Quality
go to method of application below»
Retail Sales Manager
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 years
- LocationLagos
- Job FieldSales / Marketing / Business Development
Job ID: 31
Department: Network Services Divison
Function: Business Development
Reporting to: Head, Retail Sales
Travel Frequency: Rarely
Purpose of the Job
Department: Network Services Divison
Function: Business Development
Reporting to: Head, Retail Sales
Travel Frequency: Rarely
Purpose of the Job
- The Retail Sales Manager (RSM) is responsible for driving sales increase of all IPNX retail products (FOS) in given territory. She/he is tasked with the responsibility to develop and grow customer numbers by recruiting new subscribers through personal engagement, team leads and direct sales executives (DSE).
- The RSM is responsible for building relationships with customers most especially SME’s and grow their portfolios by increasing revenue generated from their portfolios.
- The RSM manages her/his people for success and must develop the territory and be the highest source of information about that territory.
Expected Key Results:
- Achieve territory sales target.
- Achieve 60% uptake in streets, estates and MTU's.
- Drive direct sale executive (DSE) to achieve their set target.
- Train and mentor DSEs.
- Manage, maintain and grow a pipeline of qualified prospects or almost completed deals.
- Actively and successfully manage the sales process: lead generation; solution pitch; negotiation; close.
- Drive an different sales activities in the given territory.
- Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
- Works in collaboration with the team, developing good working relationships.
- Ensures compliance with ipNX values, policies and standards, and ensures compliance will all local statutory requirements.
Educational Qualifications & Functional Skills
- B.Sc in Engineering / Computer Science / Marketing / Sales / related disciplines
- Understanding communications Network, Experience in a b2b, B2C sales environment; consistent track record of success in achieving product effectiveness and customer experience targets. Demonstrates a high level of organization and quality with Multitasks efficiency & priority setting.
- Good Microsoft office suite competence, CRM competence, including Visio
- Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.
Work Experience:
- At least 3 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management
- Must demonstrate interpersonal capabilities
Other Requirements:
- Customer Focused
- Understanding of Strategic Accounts
- Action oriented
- Result Driven
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self-Development
- Ensures Accountability
- Develops Talent
- Drives Engagement
- Drives Vision & Purpose
- Excellent Decision Quality
go to method of application below»
Account Manager
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 years
- LocationAbuja, Lagos, Rivers
- Job FieldSales / Marketing / Business Development
Account Manager Rivers
Account Manager Abuja
Account Manager Lagos
Department: Network Services Divison
Function: Business Development
Reporting to: Territory Manager
Travel Frequency: Rarely
Purpose of the Job
Function: Business Development
Reporting to: Territory Manager
Travel Frequency: Rarely
Purpose of the Job
- The Account Manager is responsible for protecting revenue, securing new revenue within ipNX’s existing clients’ portfolio of as well as seeking/hunting out new clients & businesses within the assigned Strategic account sub-portfolio.
- The role ensures an excellent client experience/service delivery satisfaction at all times and works in collaboration with the account teams to ensure a smooth transition of accounts into the business.
Expected Key Results
- Achieve set revenue growth.
- Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
- Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets.
- Ensures compliance with ipNX values, policies and standards, and ensures compliance will all local statutory requirements.
Educational Qualifications & Functional Skills
- B.Sc in Engineering / Computer Science / Marketing / Sales / related disciplines
- Understanding communications Network, Experience in a b2b, B2C sales environment; consistent track record of success in achieving product effectiveness and customer experience targets. Demonstrates a high level of organization and quality with Multitasks efficiency & priority setting.
- Good Microsoft office suite competence, CRM competence, including Visio
- Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.
Work Experience:
- At least 3 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management
- Must demonstrate interpersonal capabilities
Other Requirements:
- Customer Focused
- Action oriented
- Result Driven
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self-Developmeny
- Ensures Accountability
- Develops Talent
- Drives Engagement
- Drives Vision & Purpose
- Excellent Decision Quality
go to method of application below»
NMS Engineer - Software Development
- Job TypeFull Time
- QualificationBA/BSc/HND
- LocationLagos
- Job FieldICT / Computer
Job ID: 29
Department: Group Infrastructure Unit
Sub Division: Monitoring and Command Centre
Function: Software Development
Reporting to: Manager, Monitoring and Command Centre
Travel Frequency: Occasional
Purpose of the Job
Department: Group Infrastructure Unit
Sub Division: Monitoring and Command Centre
Function: Software Development
Reporting to: Manager, Monitoring and Command Centre
Travel Frequency: Occasional
Purpose of the Job
- To provide creative and intuitive software applications as well as administer and optimize servers and managed resources to support the ever growing need for monitoring critical indices within the company network.
Expected Key Results:
- Application development
- Server/Application Administration
- Project Management
- Dashboard development
Educational Qualifications & Functional Skills
- University Degree in Engineering
- Professional Qualification (CCNA, ITIL, LPIC/CompTIA, etc.) an added advantage.
- Ability to leverage technology to develop and enhance functional competencies
- Database Management – Mysql, MSSQL, PostgreSQL, Oracle.
- Abilty to develop software in Java, Ruby on Rails, PHP or other programming languages.
- Knowledge of networking and network monitoring/management.
- Knowledge and experience with various web technologies.
- Open Source software customization.
- Knowledge of current IT trends and technologies in software development.
- Ability to learn new things quickly.
Work Experience:
- Experience in Linux and monitoring system environment
- Sound understanding and extensive experience in SNMP. TR-069 and network management
- Experience in Perl, PHP, and Python
Other Requirements:
- Customer Focus
- Tech savvy
- Action orientation
- Drive results
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self Development
- Nimble Learning
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Product Analyst
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience2 years
- LocationLagos
- Job FieldSales / Marketing / Business Development
Job ID: 23
Department: Network Services Divison
Function: Product Development
Reporting to: Product Manager
Travel Frequency: Occasional
Purpose of the Job
Department: Network Services Divison
Function: Product Development
Reporting to: Product Manager
Travel Frequency: Occasional
Purpose of the Job
- The Product analysts carry out market research to identify new opportunities for existing products and developing new products ideas.
- He/she will interview customers to discuss their future product requirements, and they review published research reports to identify gaps in the market that their company could meet.
- Establishing market requirements provides a framework that enables product development team to prepare design proposals based on fact, rather than guesswork.
- They analyze their own products and those of competitors, comparing performance and features with current market requirements.
- Product analysis provides the product team with a benchmark for new product performance.
Expected Key Results (Detailed KPIs)
- Submit/review a product strategy and roadmap for Voice and Wi-Fi
- Submit a product review on existing products (FOS, Voice, Wi-Fi, Data services) One per quarter
- Develop a survey per Quarter, analyze and share the results of the survey with key stakeholders.
- Use analytics (website, social media, and company CRM) to gather customer needs
- Determine why customers churn by calling and visiting churned customers, checking customer habits and defining customer
- Visit events and venues where deployment is made. And report customer feedback(Needs and complaints)
- Generate, update and submit intelligence report weekly
- Attend conferences and events related to product and sector
- Develop pricing model quarterly
- Submit product price reviews and projection quarterly
- Hold product training and briefs for sales staff Quarterly
- Propose a sales incentive and promotion scheme that will drive an increase in sales
- Develop product communication plan/strategy and share with Line Manager and other stakeholders.
Educational Qualifications & Functional Skills
- B.Sc Engineering / Computer Science / Marketing / Sales / related disciplines
- Understanding Communications Network, Experience in a b2b, B2C sales environment; consistent track record of success in achieving product effectiveness and customer experience targets. Demonstrates a high level of organization and quality with Multitasks efficiency & priority setting.
- Good Microsoft office suite competence, CRM competence, including Visio
- Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.
Work Experience:
- At least 2 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management
- Must demonstrate interpersonal capabilities.
Other Requirements:
- Customer Focused
- Ability to conduct market research
- Action oriented
- Result Driven
- Cultivate Innovation
- Critical thinking skills to recommend original and productive ideas
- Time Management
- Self Development
Use the link(s) below to apply on company website.
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